Our compliance tip process guarantees a trustworthy and at the same time transparent approach in dealing with compliance tips. A compliance tip is understood to be the suspicion of a possible criminal offense, such as fraud or corruption, or other significant violations of rules that have a connection to REWE Group or its employees. Corruption offenses in particular cause considerable damage not only to REWE Group, but also to society. Compliance tips can be submitted by employees as well as by external stakeholders.
It is particularly easy to submit compliance tips digitally with the REWE Group Hintbox – anonymously if desired. In addition, this digital reporting platform enables easy, data-protection compliant communication between whistleblowers and the responsible compliance departments of REWE Group. Individuals who wish to submit compliance tips without using a digital tool can also continue to contact the REWE Group ombudsperson.
Customer complaints, for example about the quality of REWE Group’s products and services or the services in the stores or travel agencies, do not qualify as compliance tips. For this, please contact the customer service areas and hotlines of the company or brand concerned.
We would like to expressly encourage each individual to inform us of any suspected violations of the law or instances of misconduct. Whistleblowers must not suffer any disadvantages as a result of providing compliance tips in a professional context.