fulfillmenttools provides DEICHMANN with a global solution for order management

fulfillmenttools will support DEICHMANN in the efficient processing of orders in the future. The platform networks and manages the retailer’s inventory and order processes across countries, online stores, stores and marketplaces. The cooperation with the market leader in German and European shoe retailing underlines fulfillmenttools’ leading role in order management and demonstrates the solution’s high level of adaptability in international retail.

The family-owned company DEICHMANN wants to meet the increasing expectations of its customers and make the ordering process even more flexible, scalable and transparent. New sales and inventory channels and functions should be able to be integrated quickly, while customers receive reliable information on delivery times and availability at all times.

The solution: In future, DEICHMANN will rely on further modernization of an IT system with industry-standard components and fulfillment tools as a platform for order management: We need a platform that standardizes our inventory management and enables us to provide customers with reliable information on delivery times and availability at all times. At the same time, it should ensure that we can process orders optimally. With the order management system from fulfillmenttools, we have found the right solution for this, says DEICHMANN CIO Severin Canisius.

Complete transparency of stocks and orders with fulfillment tools

In future, DEICHMANN will use the fulfillmenttools platform to control network-wide order and inventory management in its stores, online stores and marketplaces in Europe. The solution makes inventories transparent, controls goods according to demand and reduces overstocks and out-of-stocks – so that customers receive the products they want at the right time and in the right place. The powerful order routing engine automatically distributes orders to the optimal location and thus finds the best option for processing an order. fulfillmenttools thus contributes to greater efficiency, flexibility, future-proofing and revenue in online business.

We are proud to support DEICHMANN, one of Europe’s leading retailers, in transforming its fulfillment processes. Our platform offers the necessary flexibility and scalability to meet the increasing demands of omnichannel retail, emphasizes fulfillmenttools Managing Director Udo Rauch. By integrating the platform into DEICHMANN’s e-commerce architecture, fulfillmenttools is strengthening its position as a central SaaS platform for the retail requirements of tomorrow: networked, flexible and customer-oriented.