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Sales clerk

Store clerks make sure that current products are available in sufficient quantity at all times to meet customers’ needs. Training for clerks familiarises trainees with all the essential retailing processes from merchandise deliveries to the store to final merchandise sales. It focuses on receiving goods, preparing them for sale and storing merchandise.

What qualifications and skills should you have?

  • Leaving certificate from secondary modern school or intermediate secondary school
  • A minimum of satisfactory notes in the subjects German and maths
  • Interest in trade and working with customers
  • Fun working with people
  • Flexibility

Overview of Training for the Verkäufer/-in Certification

Subject areas:

  • Foods


  • Selling products in specialist stores, supermarkets or department stores
  • Offering merchandise, serving and advising customers
  • Packing, storing, maintaining and displaying goods
  • Adding up and receiving payment

Main training contents:

  • Conducting advisory and sales conversations
  • Source, condition and handling of goods on offer
  • Receiving goods
  • Preparation for sale and storage
  • Adding up and receiving payment

Duration of training:

  • Two years
  • Final examinations before the German Chamber of Industry and Commerce (IHK)