Sales Clerk

Store clerks make sure that current products are available in sufficient quantity at all times to meet customers’ needs. Training for clerks familiarises trainees with all the essential retailing processes from merchandise deliveries to the store to final merchandise sales. It focuses on receiving goods, preparing them for sale and storing merchandise.

Trainees learn how to advise customers, how to speak to customers when making sales and of course how to add up purchases and take payment. In addition, our human resource developers use special seminars to provide the appropriate know-how for practical work on the job.

• Leaving certificate from secondary modern school or intermediate secondary school
• A minimum of satisfactory notes in the subjects German and maths
• Interest in trade and working with customers
• Fun working with people
• Flexibility

• Foods

• Selling products in specialist stores, supermarkets or department stores
• Offering merchandise, serving and advising customers
• Packing, storing, maintaining and displaying goods
• Adding up and receiving payment

• Conducting advisory and sales conversations
• Source, condition and handling of goods on offer
• Receiving goods
• Preparation for sale and storage
• Adding up and receiving payment

• Two years
• Final examinations before the German Chamber of Industry and Commerce (IHK)